01Challenge
A seven-agency group with distinct leadership teams, operating styles and priorities. Strategic intent existed at the top, but visibility, cadence and coordination across the units were inconsistent, making it hard to see progress, align decisions or hold initiatives to a shared standard.
02Approach
Start with clarity: understand how each business unit actually worked, where decisions were made, and where initiatives stalled. Then design a single operating layer that could sit across all seven units without overriding how each of them delivers its own work.
03Structure
A single operating layer connected priorities across the group while respecting how each agency delivered its work. Ownership, sequencing and cross-functional dependencies became clearer.
04Governance
Leadership forums, operating rhythms and decision rights established a dependable cadence for attention, escalation and accountability across business units.
05Reporting
Executive reporting and performance visibility gave senior leadership a more consistent view of priorities, progress and issues across the group.
06Execution
Strategic priorities were translated into owned, sequenced plans. Cross-functional teams were coordinated across business units, with progress tracked against agreed measures.
07Impact
Executive leadership supported across 7 business agencies. 200+ employees connected and coordinated across multiple business units. Initiatives that reduced operational overhead by 15%. Strategic project completion accelerated by an average of 6 weeks.